TERMS OF SERVICE
Effective Date: October 6, 2025
Entity: The Helpful Company LLC d/b/a The Helpful Dispatch
Website: https://thehelpfuldispatch.co
Address: 4049 US Highway 231 #1196, Wetumpka, AL 36093
Contact: [email protected]
TERMS OF SERVICE
1. Acceptance of Terms
Welcome to The Helpful Dispatch (“we,” “us,” “our”). By accessing or using this website or any of our services—including dispatching, courier, factoring coordination, and BYOD (Bring Your Own Dispatcher) operations—you agree to be bound by these Terms of Service (“Terms”), our Privacy Policy, and our Disclaimer.
If you do not agree, you may not use our website or services.
2. Age and Legal Capacity
Access to our website and services is restricted to individuals 18 years of age or older. If you are under 18 or covered by the Child Online Privacy Protection Act (COPPA), you are prohibited from accessing or using this site.
3. Independent Contractor Relationship
All carriers, dispatchers, and drivers working with The Helpful Dispatch are independent contractors, not employees or agents. Each party is responsible for its own taxes, insurance, licenses, and compliance with applicable laws and regulations (including DOT and FMCSA).
No employment, partnership, or fiduciary relationship is created by your participation in our services.
4. Use of Website and Services
You agree to use the website and services lawfully and responsibly. You must not:
Unauthorized use may result in suspension, termination, or legal action.
5. Payments and Fees
All service fees, dispatching percentages, and factoring arrangements are governed by executed service agreements or carrier-dispatch contracts. Invoices must be paid according to agreed terms. Late payments may result in service suspension or collections.
6. Data and Communications
By using our website or services, you consent to receive electronic communications, including updates and important notices. You may opt out at any time by contacting us directly.
7. Limitation of Liability
The Helpful Dispatch shall not be liable for any indirect, incidental, or consequential damages arising from the use of our site or services.
Our total liability shall not exceed the total amount paid by you for the service giving rise to the claim.
8. Arbitration and Dispute Resolution
Any dispute or claim arising from your use of this website or our services shall be resolved through binding arbitration in Montgomery County, Alabama, under the rules of the American Arbitration Association (AAA).
Each party shall bear its own costs. Class actions and jury trials are expressly waived.
9. Termination
We may suspend or terminate access to our website or services at any time, without notice, for any reason including violation of these Terms.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Alabama, without regard to conflicts of law. Jurisdiction and venue for any permitted legal proceedings shall be Montgomery County, Alabama.
11. Modifications
We may modify or update these Terms at any time. Updated versions will be posted to this page with a revised effective date. Continued use constitutes acceptance of any changes.
12. Contact
The Helpful Dispatch
4049 US Highway 231 #1196
Wetumpka, AL 36093
Email: [email protected]
© 2025 The Helpful Company LLC. All Rights Reserved.